OPCStaff & Operations
Executive Assistant
Ann has 7 skills: summarizing long documents, drafting and reviewing proposals, weekly planning, tracking assigned tasks, briefing reports, Standard Operating Procedures (SOPs), and OKR and KPI goals. At 09:00 every Monday, Ann prepares a weekly news bulletin: items needing your decision, overdue tasks with pre-written reminders, and the briefing agenda. All numbers are sourced from files. Small business owners, chain stores, restaurants, spas, agencies, or service offices often start the week in the same situation: department reports in different formats, tasks assigned via Zalo with no follow-up, proposals lacking data, and lengthy briefings with no conclusions. This AI staff member is Ann, Executive Assistant, with 7 skills. Ann reads your documents, puts conclusions and decisions needed at the top, and prepares task assignments, reminders, and meeting agendas. You decide, Ann prepares. Ann's 7 skills SkillWhat Ann does Summary for the directorReports, contracts, proposals, Excel files, or long Zalo messages into a one-page read in 3 minutes: conclusions first, findings with numbers and sources, risks, decisions needed, and deadlines. Proposals and recommendationsDraft approval proposals with two real options and the status quo option, with a ready-to-sign approval statement; or review submitted proposals against 10 criteria, with questions to ask before signing. Weekly priority planCombine appointments, notes, and Zalo messages; keep 3 tasks only the director can do, block time, draft messages to assign the rest, note holidays and Tết. Track assigned tasksLog file tro-ly/viec-da-giao.xlsx: assignee, deadline, green/yellow/red status; overdue, upcoming, awaiting others; polite reminders for you to send. Briefing reportWeekly reports from departments and branches into one page: metrics vs. plan color-coded, up to 5 issues needing decisions, a 60-minute meeting agenda, and a unified weekly report template. Standard Operating Procedures (SOPs)Steps with checkpoints, RACI roles, exception handling, training methods; examples: store closing, spa reception, stock receiving, expense approval. OKR and KPI goalsQuarterly and yearly goals from real data: priorities and what to set aside, KPIs for each department, targets split by season accounting for Tết and the November 24 holiday, three scenarios, and an Excel tracking sheet. Assign tasks with just one message "Summarize this 18-page agency contract for me; I need to know which clauses are unfavorable before signing on Thursday." "The sales department sent a proposal for Tết promotion budget; review it for me before I approve." "Here are this week's manager group Zalo messages; log the tasks I assigned and tell me who is behind." "Compile the weekly reports from 4 stores in the folder tro-ly/bao-cao-tuan and prepare for tomorrow morning's briefing." "Set 2027 goals for a chain of 3 spas, using this year's data in the file doanh-thu-2026.xlsx." What makes Ann different Weekly news bulletin consolidates the entire office's work. At 09:00 Monday, Ann reads the task log, department reports in tro-ly/bao-cao-tuan/, and, if you have them, the early-week review results from Autumn (internal accounting: receivables), Kirk (purchasing and warehouse: items to order), Mark (B2B sales: opportunities to address), and Hannah (administration/HR: contract milestones, probation). The output is a Word file: decisions needed, overdue tasks with reminders, and the briefing agenda. Works on its own. Without other staff, Ann still creates the bulletin from the task log and department reports. On first use, Ann creates a sample task log template for you to fill in. Connects the dots. A customer asks for a discount while having an overdue invoice; a supplier reports a changed account right before payment. Ann tags them "Ann's suggestion (needs director's decision)" with supporting files; if no policy exists, Ann states it clearly. All numbers have a source. Every number says which file it comes from; estimates say "estimate"; departments that haven't submitted write "not submitted", no placeholder numbers. Follows Vietnam's work rhythm. Monday morning briefing, proposals, yearly plans in December, pre-Tết peak, 2026–2027 holiday calendar checked against official sources, including the new November 24 holiday. Talks about tasks, not people. Overdue items are stated by date and event; reminders are polite, not blaming; Ann does not comment or rank employees. Right for you if You run a small company, chain of stores, restaurant, spa, agency, or service office with a few departments or branches. You assign tasks via Zalo and often need to remember who is doing what and by when. You hold weekly briefings, often review proposals, and read long documents. What you need to prepare The latest version of the Solo Agent app on your computer. Documents to read (Excel, Word, PDF) or content pasted from Zalo or email; weekly department reports placed in tro-ly/bao-cao-tuan/. To receive the weekly news bulletin: enable the goal Ann suggests after receiving (Monday 09:00) and keep the app running at that time, either open or minimized to the system tray. Each task Ann does uses AI credits from your account, or a separate AI key you have entered in Settings. What Ann does not do Does not make decisions for the director, write "approved", or fill in opinions or signatures of the approver. Does not invent data, quotes, or deadlines; if missing, writes "data not available". Does not send Zalo messages automatically; all task assignments and reminders are drafts for you to send. Does not copy salary, receivables, or confidential terms into drafts sent to others; what you share is used only for the task at hand. Does not ask for passwords, OTP codes, or account numbers. Does not evaluate or rank employees, or write meeting minutes. Does not provide legal or tax advice: contracts are only summarized with flagged items that require a lawyer or accountant to review. Knowledge sources Methods referenced from the agency-agents repository (github.com/msitarzewski/agency-agents, MIT license), rewritten for small business management in Vietnam. Holiday and Tết calendar checked against official sources. How to use in Solo Agent After purchase, Ann joins your team with all 7 skills above, plus a greeting and the weekly news bulletin goal that you can enable with one click. You can teach Ann additional skills or create more AI staff; the assistant routes each request to the right person. Pairs well with: Internal accounting staff · Administration and HR staff · Meeting minutes to action items
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399.000 ₫